Terms of Service

Effective Date: January 1, 2024

Last Updated: January 1, 2024

Welcome to Pro Install Service, operated by Advanced Solutions Service LLC. These Terms of Service ("Terms") govern your use of our services and website at https://proinstall-service.com/. By using our services, you agree to be bound by these Terms.

1. Services Provided

Advanced Solutions Service LLC provides professional assembly and installation services for:

  • Pergolas
  • Gazebos
  • Storage Sheds
  • Playsets
  • Outdoor and Indoor Furniture
  • Other assembly services as agreed upon

Service Areas: We currently provide services in California and New York.

2. SMS Terms of Service

SMS Service Description

When you provide your mobile phone number and opt-in to receive text messages from Advanced Solutions Service LLC, you agree to receive the following types of SMS messages:

  • Service appointment confirmations
  • Installation scheduling updates
  • Appointment reminders (sent 24 hours before scheduled service)
  • Service status notifications
  • Responses to your inquiries
  • Customer support messages
  • Important service alerts

SMS Terms and Conditions

  • Message Frequency: You will receive 3–10 messages per service order. Message frequency may vary based on your interaction with our services.
  • Message and Data Rates: Standard message and data rates may apply according to your mobile plan.
  • Messaging Hours: 9:00 AM to 8:00 PM local time only
  • Supported Carriers: Compatible with major US carriers including AT&T, Verizon, T-Mobile (incl. legacy Sprint), and others

Opt-Out Instructions

To stop receiving text messages at any time, text STOP to any message you receive from us.

You may also opt-out by calling (818) 922-72-71 or emailing advancesolutionsservice@gmail.com.

SMS Help

Privacy: We will not share your phone number or SMS opt-in consent with third parties for their marketing purposes. See our Privacy Policy at /privacy-policy.

3. Booking and Scheduling

  • Services must be scheduled in advance
  • We will confirm your appointment via SMS/text, phone, or email
  • A reminder will be sent 24 hours before your scheduled service
  • Rescheduling requests should be made at least 24 hours in advance

4. Payment Terms

  • Payment is due upon completion of installation services
  • We accept credit/debit cards (processed through Square) and cash
  • Quotes are valid for 30 days from the date issued
  • Final pricing may vary if additional work is required beyond the original scope

5. Customer Responsibilities

You agree to:

  • Provide accurate information about the installation site and requirements
  • Ensure the installation area is accessible and clear
  • Be present or have an authorized representative present during installation
  • Inspect the completed work and notify us immediately of any concerns

6. Warranty and Guarantees

  • Lifetime Warranty: We provide a lifetime warranty on our installation workmanship
  • Manufacturer Warranties: Product warranties are provided by manufacturers and vary by product
  • Best Price Guarantee: We strive to offer competitive pricing for quality service
  • Warranty claims must be submitted in writing to advancesolutionsservice@gmail.com

7. Cancellation Policy

  • Cancellations must be made at least 24 hours before scheduled service
  • Late cancellations may be subject to a service fee
  • We reserve the right to cancel or reschedule due to weather or safety conditions

8. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the value of the services provided
  • We are not responsible for delays due to weather, product availability, or circumstances beyond our control
  • We are not liable for indirect, incidental, or consequential damages

9. Indemnification

You agree to indemnify and hold harmless Advanced Solutions Service LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your breach of these Terms or misuse of our services.

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Advanced Solutions Service LLC and is protected by copyright laws.

11. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

12. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in New York, NY.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Advanced Solutions Service LLC regarding our services.

16. Contact Information

Advanced Solutions Service LLC

DBA: Pro Install Service

99 Wall Street
New York, NY 10005

Phone: (818) 922-72-71
Email: advancesolutionsservice@gmail.com
Website: https://proinstall-service.com/

Questions? If you have any questions about these Terms of Service, please contact us using the information above.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.